The hesitation to update aging software that keeps your business running is understandable. Transitioning active projects to a new system seems risky. Choosing a suitable replacement is stressful and sometimes expensive. Plus, once it's in place, you'll face the challenge of ensuring all your stakeholders know how to use it effectively.
However, the cost of doing nothing might be even higher. Especially if your legacy software makes you look bad to the people who matter most.
Customers expect better
Outdated software almost certainly provides a worse user experience than newer alternatives. If your competitors have already upgraded to current technology, they are likely offering a faster, more efficient customer-facing presence.
Despite our focus on technology, we know the customers will ultimately determine a company's success. Upgrading legacy software can reduce the frustration of lagging interfaces that will only worsen as applications age and updates dwindle. Refreshing your technology can also create an opportunity to improve poor design options and build a better visual impression that strengthens your brand rather than harms it.
Employees need more
Of course, driving away customers isn't the only concern that comes with out-of-date software. Hiring is already a struggle for many employers, so why add another obstacle? Businesses that can't meet the demands of the increasing emphasis on mobile technology or appear to be struggling with the latest digital trends are unlikely to appeal to new hires, especially those in Generation Z.
It's also clear that one of the biggest deficiencies we find in legacy software is the data silos that result from isolated programs and disjointed systems. These inconvenient technology systems can knee-cap your team's productivity and slow growth. In addition to limiting performance potential, working in such a challenging environment can result in lower morale and higher turnover.
Upgrade for growth
Every business faces fierce competition to keep its existing customers and attract new ones. The companies that can't find and take advantage of growth opportunities don't last for long.
But often, putting your business in a position to expand means leading the industry's technology standards, not hoping to keep up with them.
Replacing old technology with innovative solutions makes it easier for a brand to adapt to unexpected changes and scale up its offerings quickly and efficiently. Legacy systems can't provide the data collection and processing necessary to support strategic planning. Hanging on to outdated software, whether for reasons of convenience or cost, is rarely worth the damage it will do to your future.
Don't let your legacy software hold back your business. Reach out to T-Minus Solutions to learn how we can help upgrade your technology capabilities.